Two of the White Horse crew carrying a sofa

White-glove logistics

You design it. We receive, protect, store, deliver and install it.

White Horse looks after the part of a project that happens between the order and the room: the truck, the crate, the damage nobody wants to find, and the shelf it sits on until the site is ready.

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Serving Vail, Aspen, Denver and Steamboat Springs.

Receiving. Storage. Installation.

Interior designersHigh-end homeownersFurniture suppliersCommercial clients

What we do

A single chain, from the loading dock to the room

Most of it is invisible when it goes well. That is the point.

Two White Horse trucks at the open loading-dock door

Receiving & inspection

We take the delivery, open it, photograph it, and document anything wrong.

Wrapped pieces and cartons on numbered warehouse racking

Storage

Protected space, and a record of exactly where every piece sits.

Two of the crew lifting a wrapped armoire off the truck

Delivery

We pick, load and deliver, and you sign for what was actually placed.

Two installers setting a wrapped armoire in place

Installation

Placed, assembled and levelled, with the packaging taken away.

How the whole chain works

How it works

You can see what has arrived before anyone calls you

Every piece is photographed on the day it lands and appears in your inventory with its project, its quantity and its condition. No spreadsheet, no email chain, no wondering whether the chairs turned up.

Rows of racking in the White Horse warehouse

  1. It arrives

    We receive the shipment, sign for it subject to inspection, and note anything the driver could not wait for.

  2. We look at it properly

    Within a day or two, everything is opened, inspected and photographed — item and packaging both.

  3. It goes somewhere real

    A building, a rack, a shelf. Ten chairs can sit in two places, and the record says which.

  4. It goes to site

    A load list is picked and loaded. You sign for what was actually placed; anything not placed comes back and is put away again.

Why designers use us

We are not a moving company that also stores things

A crate of custom millwork is not freight. It is the part of a project with the longest lead time and the least margin for a scuff. We handle it the way the person who specified it would.

A White Horse truck at a delivery

24–48h

From delivery to full inspection

4

Warehouses and yards across the Front Range

Every piece

Photographed before it is put away

I used to email for a list of what had arrived. Now I open my phone on site and look at the photographs.

LBLaura BennettPrincipal, Aspen House Interiors

Illustrative.

Tell us what is coming

Lead times, crate sizes, install dates — the earlier we know, the less of it you have to think about.

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