About
We are not a moving company that also stores things
A crate of custom millwork is not freight. It has the longest lead time on the project, no replacement date if it breaks, and a client who will see it every day for twenty years. It should not be handled by people whose job is measured in pallets moved per hour.
Who we work for
Most of our work arrives through designers, and most of it is residential. The pieces are usually one of a kind, frequently late, and almost always needed on a date somebody else set.
What we believe about the job
Three things, and they are the reason the systems we build look the way they do.
Damage is found, not reported
Nobody tells you a crate is damaged. You find out because someone opened it within two days and looked properly. Everything about how we receive is arranged around making that happen while a claim is still possible.
A number that changes is a number that lies
Ten chairs that became four delivered are not four chairs. They are ten chairs, six of which are still ours to look after. We keep the movement rather than overwriting the total, because the pieces that go missing are the ones a system stopped counting.
The client should not have to ask
The question we used to get most was "has it arrived yet". It is a reasonable question and it should never need to be asked. Everything we hold is online, photographed on the day it landed.
20+ years
Serving the Vail Valley
4
Warehouses and yards on the Front Range
24–48h
From delivery to full inspection
The people who handle it
Small team, on purpose. You will speak to the same people every time.
Nich Wilhelm
President
Valerie Sandoval
General Manager
Brittany Greiner
Warehouse Manager
G Ortega
Field Supervisor
(970) 328-7868 · info@whitehorse-solutions.com
The expensive failures in this business are never dramatic. They are a mirror nobody can find and an install date that moves.